Simple because it matters.
- ERGO Vorsorge Lebensversicherung
- ERGO Lebensversicherung
- ERGO Versicherung
- ERGO Pensionsfonds
- ERGO Direkt Versicherung
- ERGO Krankenversicherung
- DKV Deutsche Krankenversicherung
- nexible Versicherung
- Victoria Lebensversicherung
- Internationale Gesellschaften
- ERGO Vorsorge Lebensversicherung
- ERGO Lebensversicherung
- ERGO Versicherung
- ERGO Pensionsfonds
- ERGO Direkt Versicherung
- ERGO Krankenversicherung
- DKV Deutsche Krankenversicherung
- nexible Versicherung
- Victoria Lebensversicherung
- Internationale Gesellschaften
Annual report 2023 (German)
1 MB
ERGO Vorsorge Lebensversicherung AG
Annual report 2022 (German)
4 MB
ERGO Vorsorge Lebensversicherung AG
Annual report 2021 (German)
4 MB
ERGO Vorsorge Lebensversicherung AG
Annual report 2020 (German)
3 MB
ERGO Vorsorge Lebensversicherung AG
Annual report 2019 (German)
1 MB
ERGO Vorsorge Lebensversicherung AG
Annual report 2023 (German)
1 MB
ERGO Lebensversicherung AG
Annual report 2022 (German)
1 MB
ERGO Lebensversicherung AG
Annual report 2021 (German)
1 MB
ERGO Lebensversicherung AG
Annual report 2020 (German)
2 MB
ERGO Lebensversicherung AG
Annual report 2019 (German)
2 MB
ERGO Lebensversicherung AG
Annual report 2023 (German)
796 KB
ERGO Versicherung AG
Annual report 2022 (German)
1 MB
ERGO Versicherung AG
Annual report 2021 (German)
1 MB
ERGO Versicherung AG
Annual report 2020 (German)
1 MB
ERGO Versicherung AG
Annual report 2019 (German)
1 MB
ERGO Versicherung AG
Annual report 2023 (German)
1 MB
ERGO Direkt Versicherung AG
Annual report 2022 (German)
2 MB
ERGO Direkt Versicherung AG
Annual report 2021 (German)
754 KB
ERGO Direkt Versicherung AG
Annual report 2020 (German)
2 MB
ERGO Direkt Versicherung AG
Annual report 2019 (German)
1 MB
ERGO Direkt Versicherung AG
Annual report 2023 (German)
1 MB
ERGO Krankenversicherung AG
Annual report 2022 (German)
2 MB
ERGO Krankenversicherung AG
Annual report 2021 (German)
799 KB
ERGO Krankenversicherung AG
Annual report 2020 (German)
2 MB
ERGO Krankenversicherung AG
Annual report 2019 (German)
1 MB
ERGO Krankenversicherung AG
Annual report 2023 (German)
679 KB
DKV Deutsche Krankenversicherung AG
You can find older annual reports on the DKV webiste (German).
Annual report 2023 (German)
690 KB
nexible Versicherung AG
Annual report 2022 (German)
843 KB
nexible Versicherung
Annual report 2021 (German)
831 KB
nexible Versicherung
Annual report 2020 (German)
909 KB
nexible Versicherung
Annual report 2019 (German)
458 KB
nexible Versicherung
We do not offer the Victoria Lebensversicherung annual reports for download, but you are welcome to order them.
The annual reports for the last five financial years are available to download from our website as PDF files. If you require older reports, we will be happy to send you a PDF copy within the statutory retention period. Please send us an e-mail if you need one.
At a glance
Key figures
The ERGO Group's key figures at a glance, by business fields.
- Overview
- Insurance revenue by business fields
- Overview
- Insurance revenue by business fields
The key figures of the ERGO Group at a glance
| 2023 | 2022 | Change on previous year (%) |
|
| Insurance revenue1 (Mio €) |
20.098 | 18.896 | 6,4 |
| Insurance service expenses1 (Mio €) |
17.845 | 16.939 | 5,3 |
| Investment result2 (Mio €) |
2.942 | 1.674 | 75,8 |
| Operating result (Mio €) |
963 | 889 | 8,3 |
| Net result (Mio €) |
721 | 572 | 25,9 |
| Investments3 (Mio €) |
136.355 | 130.652 | 4,4 |
| Contractual Service Margin (Mio €) |
12.784 | 14.043 | -9,0 |
| Registered representatives | 12.483 | 13.020 | -4,1 |
| Salaried employees | 26.178 | 25.693 | 1,9 |
Insurance revenue1 by business fields
(Fully consolidated Group values)
| 2023 | 2022 | Change previous year (%) |
|
| Life Germany (Mio €) |
2.898 | 2.984 | -2,9 |
| Health Germany (incl. Travel) (Mio €) |
6.118 | 5.939 | 3,0 |
| Property-casualty Germany (Mio €) |
4.539 | 4.227 | 7,4 |
| Digital Ventures (Mio €) |
926 | 879 | 5,3 |
| International (Mio €) |
5.618 | 4.867 | 15,4 |
| Total (Mio €) |
20.098 | 18.896 | 6,4 |
1 From insurance contracts issued.
2 Investment result in 2022 is based on IAS 39 including "Overlay Approach", not completely comparable with IFRS 9.
3 Including investments for unit-linked life insurance.
Contractual Service Margin: The contractual service margin largely represents the gain from a group of long-term life and health insurance contracts that has not yet been recognised through profit or loss because it relates to services to be provided in the future. This unrealised gain is reported as an insurance liability in the balance sheet.
Excellent financial strength
Ratings
The excellent financial strength of the ERGO Group is also confirmed by the ratings of independent rating agencies.
| Company | A.M. Best | Fitch |
S&P | ASSEKURATA |
| ERGO Group AG |
AA- | A+ | ||
| DKV Deutsche Krankenversicherung AG |
AA | |||
| ERGO Insurance Pte. Ltd. |
A+ | |||
| ERGO Reiseversicherung AG |
AA | |||
| ERGO Versicherung AG |
AA | |||
| ERGO Vorsorge Lebensversicherung AG |
AA | AA | ||
| Europæiske Rejseforsikring A/S |
A+ | |||
| Sopockie Towarzystwo Ubezpieczeń ERGO Hestia SA | AA |
„+“ and „-“ mark the position of the rating in the main rating category.
Important developments
History of the ERGO Group
ERGO is a young insurance group with roots that go back a long way. It was formed in 1997/1998 by the merger of experienced German insurers.
- 1997
- 1999
- 2001
- 2009
- 2010
- 2015
- 2016
- 2021
- 2024
- 1997
- 1999
- 2001
- 2009
- 2010
- 2015
- 2016
- 2021
- 2024
D.A.S., DKV, Hamburg-Mannheimer and Victoria merge to establish the ERGO Insurance Group
Group asset manager MEAG and IT services provider ITERGO are set up
Munich Re will be the sole owner of the group.
Integration of travel insurer ERV and Austrian BA-CA Insurance
KarstadtQuelle Versicherungen is renamed ERGO Direkt Lebensversicherung AG.
The Hamburg-Mannheimer and Victoria brands are being subsumed under the ERGO brand.
German D.A.S. Company merged into ERGO Versicherung, brand D.A.S. maintained.
New group structure and renaming as ERGO Group AG. Creation of three new subordinate holding companies: ERGO Deutschland AG combines business in Germany, ERGO International AG manages international business within the group and ERGO Digital Ventures AG is responsible in particular for digitalisation.
Creation of a fourth, subordinate holding company, ERGO Technology & Services Management AG, which acts as a global technology and service provider for the entire ERGO Group AG.
Since the beginning of 2024, a newly created board division within the ERGO Group has been responsible for ERGO's digital transformation. ERGO Deutschland AG is responsible for managing the operational business that was previously the responsibility of ERGO Digital Ventures AG.
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