ERGO Technology & Services S.A.
Business partner
ERGO Technology & Services S.A. (ET&S) as a part of the ERGO Group is constantly on the lookout for new and qualified suppliers who also attach great importance to a long-term relationship based on partnership.
Principles
Our procurement principles
ET&S procurement buys many different goods and services. The organization procures on the basis of best total value, i.e. in terms of quality, time and cost, and adhere to compliance principles at all times. In this way, the procurement department helps to make a significant and sustainable contribution to the success of ET&S.
A high sense of responsibility towards the company is the benchmark for the procurement activities. Environmental and social aspects as well as aspects of corporate governance (ESG: Environment, Social and Governance) play a decisive role. Therefore, procurement holds their suppliers accountable for sustainable business practices.
Sustainability and transparency along the value chain are just as crucial for successful cooperation with ET&S as price or quality. These principles apply to all business units of ERGO Group.
In addition to registering on the eProcurement platform, compliance with the principles of the Global Compact and agreement to the Anti-Corruption Agreement are also necessary as a first step in order to consider you as a potential supplier.
New business partner
Become a business partner
You would like to become a business partner of the ET&S? Here you will find all information about the process.
The ERGO Technology & Services S.A. (ET&S) procurement department works with Coupa, a cloud-based eProcurement platform. Go through the following registration process to become a business partner of ET&S.
Request for registration
- Request for registration
- Register & maintain data
- Manage documents
- Request for registration
- Register & maintain data
- Manage documents
Request for registration
Please send an email with your company profile and contact details to sm-etspl-supplier.coupa@ergo.com .
After successful pre-qualification, you will receive an invitation to register on the eProcurement platform Coupa. ET&S reserves the right to respond only to selected requests.
You should ensure that you can receive emails from the following senders and that they do not end up in your spam folder:
@supplier.coupahost.com and @ergo.coupahost.com
Register & maintain data
Upon receipt, confirm the invitation and register on the platform.
Store your profile data there. For details, please see the instructions.
ERGO Supplier Onboarding Example
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Manage documents
Complete and upload the documents that require your signature to the eProcurement platform Coupa.
You can find all the necessary documents for cooperation in the download box.
Do you have any questions? Please write to sm-etspl-supplier.coupa@ergo.com.
Information for business partners
Existing suppliers
You are already a business partner of ERGO Technology & Services S.A. (ET&S)? Here you will find important information for your cooperation.
- Master Data
- Electronic Invoicing
- Master Data
- Electronic Invoicing
Master Data
An up-to-date and consistent data basis is essential for a smooth procure-to-pay process. In order to guarantee this, you have the option of maintaining your master data in the CSP yourself or to have it updated by the ET&S procurement team.
Creation and modification via the CSP (COUPA SUPPLIER PORTAL)
If you are connected to ET&S via the CSP, you have the option of entering and maintaining your credit master data yourself in the portal. All changes are then submitted to the ET&S procurement team and checked by ET&S staff. In this way, a four-eyes principle is guaranteed to ensure the correctness of the data entered and to prevent attempted fraud. Please use the linked instruction to create or maintain your Coupa account.
Guidelines for Suppliers of the ERGO Group
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Installation and maintenance by ET&S
If you do not use the CSP, you can also have your data updated by the ET&S procurement team. The staff will make any necessary changes to your vendor master data in the Coupa instance so that your invoices can be paid as quickly and securely as possible. Send changes to sm-etspl-supplier.coupa@ergo.com.
Electronic Invoicing
The use of Coupa is not only to enable an efficient ordering process, but also to ensure that your invoices are processed and paid quickly. With Coupa, you can also transmit your invoices electronically to ERGO Group. This ensures that your data is transferred in a matter of seconds and supports automatic invoice processing.
Please find all options for sending your invoice electronically in this document.
eInvoicing for Supplier
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eInvoicing via CSP
How to transmit your invoices to ERGO via the CSP is explained in detail in this document.
Start using Coupa Supplier Portal
1 MB
Handling of purchasing processes
eProcurement Platform
The ERGO Technology & Services S.A. (ET&S) procurement department works with Coupa, a cloud-based eProcurement platform. All purchasing processes are gradually being handled via this platform. The use of Coupa is free of charge for you as an ET&S supplier.
Procurement modules
- Advantages for suppliers
- Technical requirements
- Coupa Supplier Portal
- Advantages for suppliers
- Technical requirements
- Coupa Supplier Portal
Advantages for suppliers
- Foundation for a long-term business relationship
- Automated processes reduce costs and effort for the supplier
- Transparency, as the status can be seen by all parties involved at any time
- High user friendliness
- Reduce error rates
Technical requirements
- You need an internet-connected device with an internet browser.
- Software installation is not required.
- Please ensure that you can receive emails from the following senders and that they do not end up in your spam folder: @supplier.coupahost.com and @ergo.coupahost.com.
Coupa Supplier Portal
The Coupa Supplier Portal (CSP) is a free tool for suppliers to easily do business with ET&S and other customers who use Coupa.
Main benefits:
- Receive and review Purchase Orders
- Manage your Company Profile
- Work collaboratively on the platform
- Suppliers must provide only one e-mail address for the creation of the CSP account
More information is available on the Coupa website:
United Nations Initiative
Principles of the Global Compact
Human Rights
- Principle 1: Businesses should support and respect the protection of internationally pro-claimed human rights; and
- Principle 2: ensure that they are not complicit in human rights abuses.
Labour standards
- Principle 3: Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining, and should promote
- Principle 4: the elimination of all forms of forced and compulsory labour,
- Principle 5: the elimination of child labour; and
- Principle 6: employ the elimination of discrimination in respect of employment and occupation.
Environment
- Principle 7: Businesses should follow the precautionary principle in dealing with environmental problems,
- Principle 8: take initiatives to promote greater environmental awareness and
- Principle 9: accelerate the development and diffusion of environmentally friendly technologies.
Fighting corruption
- Principle 10: Businesses should work against corruption in all its forms, including extortion and bribery.
Downloads
Here you will find all the necessary documents for cooperation in their current version
- Conditions of Purchase
- Instructions & Templates
- Conditions of Purchase
- Instructions & Templates
Registrieren und Rezertifizieren
ERGO Supplier Onboarding Example
612 KB
Start using CSP: Get registered and certified
798 KB
eInvoicing for Supplier of ERGO Group
872 KB
Manage Purchase Orders, Invoices and Credit Notes with CSP
1 MB
QRC Manage POs, Invoices and Credit Notes with CSP
251 KB
Further questions?
Please send us an e-mail.