Simple because it matters.
Curriculum vitae
Since October 2024
ERGO Direkt Versicherung AG, Nuremberg, Germany
Chair of the Board of Management
Since June 2022
ERGO Versicherung AG, Dusseldorf, Germany
Member of the Board of Management
Responsible for tariff business
2020 to 2022
AXA Konzern AG, Cologne, Germany
Business Unit Manager Accident Insurance
P&L responsibility for retail and commercial accident business in Germany
2019 to 2020
AXA Konzern AG, Cologne, Germany
Senior Vice President Customer Experience
Responsibility for defining and executing AXA Germany’s Customer Experience agenda, covering customer satisfaction and efficiency targets
2016 to 2019
AXA Konzern AG, Cologne, Germany
Vice President Customer Insights & Experience
Responsibility for customer journey redesign, product development and market research
2014 to 2016
AXA Konzern AG, Cologne, Germany
Executive Assistant to the CEO
Support in strategic planning, decision-making, board presentations and strategic projects, as well as for overseeing the introduction of a new strategy program and accompanying change measures
2014
Cologne Business School, Germany
Freelance lecturer
2008 to 2013
University of Cologne, Germany
Research & Teaching Assistant; and doctoral degree in political science
2006 to 2008
VNR Verlag für die Deutsche Wirtschaft AG, Bonn, Germany
Product Manager
Responsible for implementing, pricing and marketing of print products in the B2B segment
2001 to 2006
Studies of Business Administration at the University of Wuppertal, Germany
Tutor in the Department of Mathematics (2003 to 2006)
Degree: Diploma in economics
19. March 1982
Born in Solingen, Germany