Geschäftsmann mit Handschlag

Business partner

The ERGO Group is constantly on the lookout for new and qualified suppliers who also attach great importance to a long-term relationship based on partnership.



Guidelines

Our procurement principles

As a global group, the ERGO Group Procurement buys many different goods and services worldwide. We procure on the basis of best total value, i.e. in terms of quality, time and cost, and adhere to compliance principles at all times. In this way, our procurement de-partments throughout the Group help to make a significant and sustainable contribution to the success of the ERGO Group.

At all locations and along the entire value chain, a high sense of responsibility towards the company is the benchmark for our procurement activities. Environmental and social aspects as well as aspects of corporate governance (ESG: Environment, Social and Gov-ernance) play a decisive role for us. Therefore, we also hold our suppliers accountable for sustainable business practices.

Sustainability and transparency along the value chain are just as crucial for successful cooperation with us as price or quality. These principles apply to all business units of our parent company Munich Re.

In addition to registering on our eProcurement platform, compliance with the Supplier Code of Conduct and thus the principles of the Global Compact is also necessary as a first step in order to consider you as a potential supplier.

New Partner

Become a business partner

You would like to become a business partner of the ERGO Group? Here you will find all information about the process.

Geschäftsleute mit Tablet

The ERGO Group's procurement department works with Coupa, a cloud-based eProcurement platform. Go through the following registration process to become a business partner of the ERGO Group.

Registration process

  1. Request for registration
  2. Register & maintain data
  3. Manage documents

Please send an email with your company profile and contact details to:
supplier-registration@ergo.de.

After successful pre-qualification, you will receive an invitation to register on our eProcurement platform Coupa.

You should ensure that you can receive emails from the following senders and that they do not end up in your spam folder: @supplier.coupahost.com and @ergo.coupahost.com

Business Partner

Existing suppliers

You are already a business partner of the ET&S Pvt. Ltd.? Here you will find important information for your cooperation.

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  1. Master Data
  2. Electronic Invoicing
  3. Recertify & Create Catalogues
  4. Recording of external employees

Master Data

An up-to-date and consistent data basis is essential for a smooth procure-to-pay process. In order to guarantee this, you have the option of maintaining your master data in the CSP yourself or to have it updated by our procurement team.

Creation and modification via the CSP (COUPA SUPPLIER PORTAL)

If you are connected to ERGO Group via the CSP, you have the option of entering and maintaining your credit master data yourself in the portal. All changes are then transferred to the ERGO Group procurement team and checked by our staff. In this way, a four-eyes principle is guaranteed to ensure the correctness of the data entered and to prevent attempted fraud. Please use the linked instruction to create or maintin your Coupa account.

Start using Coupa Supplier Portal (CSP)

2 MB

Installation and maintenance by ERGO Group

If you do not use the CSP, you can also have your data updated by our Procurement Team. Our staff will make any necessary changes to your vendor master data in the Coupa instance so that your invoices can be paid as quickly and securely as possible. Send changes to coupa@ergo.de.

purchasing processes

eProcurement platform

ERGO Geschäftspartner - eProcurement-Plattform Coupa

The ERGO Group's procurement department works with Coupa, a cloud-based eProcurement platform (www.coupa.com). All purchasing processes are gradually being handled via this platform. The use of Coupa is free of charge for you as an ERGO Group supplier.

Procurement modules

Supplier Management

Harmonised procedures for the setup of new suppliers and their regular recertification. E-mail requests will remind you to update your data.

Online tenders and e-Auctions

Participate online sourcing events to which you will be invited by e-mail from ERGO Group’s Procurement Department.

Contract Management

The module for the creation and management of contracts allows the direct cooperation between procurement and suppliers by using the single source of truth-methodology.

Catalogue Management

Catalogues contain goods and services. Agreed prices with suppliers allow accelerated and standardised processing.

Procure-to-Pay (P2P)

Covers all operative procurement activities, from the requisition and order to the goods receipt and Invoice posting including the clarification of any differences.

  1. Advantages for suppliers:
  2. Technical requirements
  3. Coupa Supplier Portal
  • Foundation for a long-term business relationship
  • Automated processes reduce costs and effort for the supplier
  • Transparency, as the status can be seen by all parties involved at any time
  • High user friendliness
  • Reduce error rates
  • VAT-compliant invoicing

Documents

Downloads

Here you will find all the necessary documents for cooperation in their current version.

Conditions of Purchase

Declaration of confidentiality

138 KB

Information on the "Kritis Verordnung" (KritisV)

103 KB

External Security Incident Management Process

238 KB

General Terms and Conditions of Purchase (GTCP)

185 KB

Supplier Code of Conduct

11 MB

Anticorruption Agreement

239 KB

Confirmation principles Global Compact

21 KB

General terms and conditions of Purchase (GTCP) - valid until 21.4.2021

400 KB

Instructions & Templates

  1. Register and recertify
  2. eInvoicing
  3. Creation of external catalogues
  4. Recording of external employees

ERGO Supplier Onboarding Example

712 KB

Start using CSP: Get registered and certified

2 MB

Quick guide to CSP registration

764 KB

Further information

German Supply Chain Due Diligence Act

Human rights

ERGO is expressly committed to respecting and upholding human rights in accordance with international standards. We take our corresponding due diligence obligations seriously and have established processes to identify possible risks of human rights being impaired and to manage them with appropriate measures.

People from different cultures

ERGO Whistleblowing Portal

Complaint procedure and information

You can use our whistleblower system to report possible human rights risks or violations of human rights-related obligations. This allows relevant information to be shared securely, confidentially and, if desired, anonymously – worldwide and around the clock.

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Do you have any questions?

Do you have any further questions that are not answered here? Then please send us an email!

Questions about the benefits of the Coupa eProcurement platform: coupa@ergo.de

Questions about the Coupa Supplier Portal: supplier@coupa.com