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ERGO as an employer

Our employees

Active promotion of our employees, creating scope for getting the work-life balance right and protecting their health enables us to empower diversity within our Company. This potential forms a valuable platform for our success.

Right around the world, about 28.000 people are employees of ERGO Group. It is their beliefs, morals and values which, taken together, form the foundation of our corporate culture, which supports and rewards great performance. In regular surveys, employees tell us about their levels of satisfaction with aspects of their jobs such as working conditions, their line managers or opportunities for personal development.

Creating value by valuing People

Diversity

Our employees’ wide range of qualifications, experiences and ways of thinking are of great benefit to ERGO. We want to support and promote this diversity and our employees’ potential as an integral part of our corporate culture.

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Diversity Charter

ERGO is a signatory to the “Charta der Vielfalt” (Diversity Charter). Signing this charter represents a commitment to creating a working environment free of prejudice and exclusion, in which employees can experience being valued, regardless of their gender, nationality, religious beliefs, disabilities, age, and sexual orientation or identity. 

Siegel Charta der Vielfalt

Code of Conduct

Our Code of Conduct, which applies to all employees at all levels of the Company, underlines our commitment to diversity. The Code requires all employees in Germany and abroad to observe a set of fundamental rules and principles in their behaviour, and includes a ban on all forms of discrimination, as well as regulations for reporting violations.

Equal participation

We place particular emphasis on enabling people with disabilities to take a full and equal part in the world of work and support them in their working lives. We demonstrate this commitment by means of a Group-wide company agreement on inclusion of people with disabilities in the workforce and our work, characterised by appreciation and respect for our colleagues, with our representative body for disabled employees.

Equalization

ERGO takes different stages in the life of its employees into account and supports the development of their individual potential with a broad range of measures since we believe that a diverse workforce contributes significantly to our Company’s overall business success. Our Equal Opportunities Officer represents employees’ and specifically women’s interests within the Company. She also provides advice to HR managers at all locations.

Diversity Management

With various measures, our Diversity Management team supports a culture of diversity that is characterised by respect, equal opportunities and a working environment free of prejudice. Our activities – in particular our annually held dialogue formats – are targeted at increasing general awareness in dealing with diversity and supporting a constructive exchange on its different aspects.

Sustainable human resources policy

Promoting development

ERGO makes best use of personnel development programmes to ensure top-quality development for employees with potential at all levels of seniority. In both initial vocational training and further training for experienced employees, when developing future executives and planning succession to senior posts, ERGO believes in giving its employees targeted opportunities to grow.

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Perspectives in training

We rely on qualified basic and advanced training to secure the next generation of our workforce and want to offer young people attractive professional perspectives in the Company as well as in Sales. Apart from training as qualified Finance and Insurance Clerk in-house and in sales agencies, ERGO offers other trainings. A training is also available in the framework of dual studies.

Identifying and promoting talented people

We strive to develop our future managerial staff with targeted talent management instruments. We are particularly committed to foster the development of women. The ERGO Mentoring Programme in Germany allows our female trainee managers to be mentored by experienced colleagues. At the same time, we look to recruit and develop international talents. As part of these efforts, the participants in Munich Re’s international trainee programme EXPLORE also spent one training period at ERGO as the Group’s primary insurer. Furthermore, the ERGO Grow talent programme supports employees who aspire to management or project leader roles at ERGO.

Better protected

Promoting health

Work and health belong together. A holistic HR concept therefore entails promoting the well-being of members of staff and responding to their varied health needs in all phases of life and career.

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The majority of our employees work in our domestic German market, our company doctors worker have specialised in providing assistance in acute cases and giving support to employees on all issues relating to health. They carry out preventive examinations, give vaccinations and lend assistance in first aid. They also provide counselling if people have professional or private difficulties, and give advice on how to deal with addictiveness and stress.

Creating options

Career & family

ERGO gives its employees access to a wide range of flextime models to help them combine their careers with their personal and family lives. We are certified as being a company aware of the issues surrounding employees’ family lives, and have developed a range of instruments to meet their needs, including part-time working arrangements. For child and elder care, employees in Germany can rely on family services of external providers.

A father and son looking at a laptop

In the light of demographic change and an impending shortage of specialists on the labour market, the importance of supporting employees with family responsibilities is set to keep on increasing in the future. We at ERGO are acutely aware of this issue, and have responded by making employees’ ability to combine their careers with their family lives an integral part of our corporate culture. Above and beyond this, ERGO is active in encouraging family-friendly corporate policies across society; for instance, we are a member of the “Erfolgsfaktor Familie” (Family as a Success Factor) network initiated by the German Federal Ministry of Family Affairs, Senior Citizens, Women and Youth.

Family-friendly – and that’s official

In 2002 the first ERGO site in Germany received the German “Career and Family” (berufundfamilie®) certifica-tion for its policies helping employees to balance their careers with their family lives and for further objectives of its HR work that demonstrate awareness of employees‘ family issues. The certificate is awarded by the BerufundFamilie Service GmbH in the context of a three-year process of development and monitoring. ERGO regularly undergoes the independent audit. Independent studies confirm that higher employee satisfaction translates into higher-quality work. Taking this principle to heart, ERGO places value on sustainable, family-friendly HR policies and aims to con-tinuously develop them further.

Fair and transparent

Remuneration & benefits

At ERGO, we reward our employees for their work in a fair manner that does justice to individual performance. Remuneration is structured transparently; in Germany, it encompasses a range of supplements and additional special payments as well as basic salary. Over and above this, we offer employees flexitime arrangements, an attractive company pension and plenty more besides.

Woman reading documents

Remuneration in ERGO Group companies is structured according to clear country-specific rules; employees receive a basic salary and allowances, and are categorised in a comprehensible system of salary groupings. In Germany, salaries are made up of a number of different components.

Fair and transparent salary structures

All employees at our German locations receive a salary in accordance with the German wage agreement for the insurance industry. As members of the AGV, the employers’ association for insurance companies in Germany, ERGO and Munich Re are bound to follow the wage agreements it reaches with employee representatives in collective bargaining; these agreements classify roles within insurance companies according to the requirements of the position.

In addition, employees receive a special payment each in May and November. Other variable salary components employees may receive include a monthly performance bonus, based on the Company’s performance, an annual bonus linked to the achievement of individually agreed targets, or a one-off payment for outstanding performance.

At a glance

Here you can find a short summary for download of how ERGO supports its own employees and promotes their diversity.

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