Simple because it matters.
Our key employee figures
It is our wish to promote the diversity and the varied potential of the people in our workforce, totalling over 38,000 employees including our self-employed field staff. Ultimately, their expertise and innovative powers make them key drivers for the success of our Business.
ERGO Group employees1
| 2023 | 2022 | 2021 | |
| Total employees |
26,178 | 25,693 |
24,974 |
| Employees by region |
|||
| Germany (%) | 52.8 | 53.9 |
55.3 |
| Total Germany | 13,828 | 13,847 |
13,816 |
| Rest of Europe (%) | 43.3 | 43.6 |
44.4 |
| Other regions (%) | 3.9 | 2.5 | 0.3 |
| Total International | 12,350 | 11,846 |
11,158 |
| Employees by function | |||
| In-house staff |
23,253 | 22,180 |
21,486 |
| Salaried field staff |
2,925 | 3,513 |
3,488 |
| Self-employed field staff |
12,483 | 13,020 |
12,347 |
| Staff by gender | |||
| Women (%) | 57.0 | 56.6 |
56.7 |
| Men (%) | 43.0 | 43.4 |
43.3 |
| age structure | |||
| Staff under 30 (%) | 12.7 | 12.2 |
11.6 |
| Staff between 30 and 50 (%) | 50.5 | 51.5 |
53.1 |
| Staff over 50 (%) | 36.8 | 36.2 |
35.3 |
| Average age | 45.4 | 45.3 |
45.2 |
| Employees by contract type | |||
| Full-time employees (%) | 77.9 | 77.1 |
76.4 |
| Female | 48.9 | 47.9 |
47.5 |
| Male | 51.1 | 52.1 |
52.5 |
| Part-time employees (%) | 19.1 | 19.4 |
19.9 |
| Female | 84.8 | 85.9 |
86.2 |
| Male | 15.2 | 14.1 |
13.8 |
| Dormant employment contracts (%) | 3.0 | 3.4 |
3.7 |
| Female | 88.8 | 88.1 |
89.2 |
| Male | 11.2 | 11.9 |
10.8 |
| Permanent employees (%) | 95.4 | 95.3 |
95.1 |
| Staff with temporary contracts (%) | 4.6 | 4.7 |
4.9 |
| Staff under collective bargaining agreements (%) | 99.8 | 99.4 |
98.2 |
| Sickness ratio (%) | 5.9 | 6.1 |
5.3 |
| Sick leave days per employee (Ø) | 14.6 | 15 | 12 |
| Length of service in years (Ø) | 15.7 | 16.4 |
16 |
| Number of nationalities | 89 | 82 |
78 |
| Staff with disabilities (%) | 5.8 | 5.9 |
5.8 |
| Staff with flexible working hours (%) | 84.2 | 83.6 |
85.1 |
| Staff eligible for mobile working (%) | 92.2 | 91.7 |
88.7 |
| Staff eligible for sabbatical / time off / additional days off (%) | 64.0 | 66.8 |
64.2 |
| Staff with access to medical care (e.g. company doctor, health insurance) (%) | 93.3 | 91.3 |
89.4 |
| Staff with access to medical benefits (e.g. vaccination, check-ups and screening) (%) | 83.7 | 83.7 |
75.4 |
| Staff in company pension plans3 (%) | 71.6 | 71.1 |
70.8 |
| Employees with financial support for staff catering (%) | 80.3 | 80.1 |
81.1 |
| Employees in parental leave | 903 | 981 |
895 |
| Duration of parental leave in months (Ø) | 6.0 | 5.7 |
5.8 |
1 Unless otherwise stated, the values refer to in-house and salaried field staff of ERGO Group’s fully consolidated entities.
2 The figure includes in-house and salaried field staff at the operational ERGO companies in Germany.
3 Percentage of staff with corresponding contractual agreement
Equal participation of men and women in managerial positions
| 2023 | 2022 | 2021 | |
| Women in managerial positions (%) | 41.1 | 39.6 | 38.4 |
| Share of women by management level: | |||
|---|---|---|---|
| 1. Executive level (z.B. Head of division) (%) | 35.1 | 34.9 | 35.2 |
| 2. Executive level (z.B. Head of department) (%) | 37.4 | 36.5 | 34.1 |
| 3. Executive level (z.B. Team lead) (%) | 43.4 | 41.0 | 39.4 |
Employee turnover
| 2023 | 2022 | 2021 | |
| Total newly hired employees | 2,603 | 2,967 | 1,314 |
| Female | 1,548 | 583 | 753 |
| Male | 1,054 | 2,384 | 561 |
| Fluctuation rate (%) | 9.4 | 10.1 | 7.6 |
| Voluntary fluctuation (termination by employee) (%) | 4.4 | 5.5 | 4.4 |
| Lay-offs (termination by company) (%) | 0.7 | 0.8 | 0.5 |
| Open positions filled by internal candidates | 3,736 | 3,968 | 2,167 |
Basic and advanced training at the ERGO Group
| 2023 | 2022 | 2021 | |
| Cost of advanced training per employee (€) | 741 | 755 |
673 |
| Hours of advanced training per employee | 26.4 | 21.6 |
17.0 |
| Total training hours | 691,564 | 554,192 |
425,224 |
| Training hours (online) per employee | 6.6 | 11.4 |
6.6 |
| Training hours (online) per employee | 172,579 | 293,980 |
163,733 |
Basic and advanced training at the ERGO Group in Germany
| 2023 | 2022 | 2021 | |
| Trainees (including agency trainees) | 770 | 833 |
919 |
| Ratio of trainees to working staff (%) | 4.7 | 5.1 |
5.5 |
| Training hours of sales1 | 209,183 | 205,044 |
216,086 |
1 Advanced training hours for sales partners. The figures include central advanced training programmes organised by ERGO, as well as local training measures within the scope of the EU Insurance Distribution Directive, and the “Good Advice” initiative of the German Insurance Association and its Code of Conduct for insurance sales.