Simple because it matters.
Our key financial figures
Consolidated result, premium income or expenses for claims and benefits to customers are some of the key figures recording the development of our business as compared to the previous year. We also show how business was divided across the different lines of business.
Overview of ERGO Group
| 2023 | 2022 | Change previous year (%) | |
| Insurance revenue1 (Mio. €) | 20,098 | 18,896 | 6.4 |
| Insurance service expenses1 (million €) | 17,845 | 16,939 | 5.3 |
| Investment result2 (million €) | 2,942 | 1,674 | 75.8 |
| Operating result (million €) | 963 | 889 | 8.3 |
| Net result (million €) | 721 | 572 | 25.9 |
| Investments3 (million €) | 136,355 | 130,652 |
4.4 |
| Contractual Service Margin (million €) | 12,784 | 14,043 | -9.0 |
| Registered representatives | 12,483 | 13,020 |
-4.1 |
| Salaried employees | 26,178 | 25,693 | 1.9 |
Insurance revenue1 by business fields
(Fully consolidated Group values)
| 2023 | 2022 | Veränderung Vorjahr (%) |
|
| Life Germany (million €) | 2,898 | 2,984 |
- 2.9 |
| Health Germany (incl. Travel) (million €) | 6,118 | 5,939 | 3.0 |
| Property-casualty Germany (million €) | 4,539 | 4,227 | 7.4 |
| Digital Ventures (million €) | 926 | 879 | 5.3 |
| International (million €) | 5,618 | 4,867 |
15.4 |
| Total (million €) | 20,098 | 18,896 | 6.4 |
1 From insurance contracts issued.
2 Investment result in 2022 is based on IAS 39 including "Overlay Approach", not completely comparable with IFRS 9.
3 Including investments for unit-linked life insurance.
Contractual Service Margin:
The contractual service margin largely represents the gain from a group of long-term life and health insurance contracts that has not yet been recognised through profit or loss because it relates to services to be provided in the future. This unrealised gain is reported as an insurance liability in the balance sheet.